SERVICE & SUPPORT

THERMAL LABEL PRINTERS


We service, maintain and supply parts for the following makes of thermal printers and scanners:


You can choose a service package to meet your specific needs:

Repair and Service

With our highly trained service engineers we are able to offer the following:

  • on site repair & service
  • annual overhauls
  • onsite training (software & hardware)
  • emergency breakdown cover
  • telephone support
  • printer upgrades
  • loan printers & printer rental
  • preventative maintenance program

Automatic I.D. Consultancy

We advise companies on all areas of automatic identification (barcoding, RFID,epc) offering tailor-made solutions and training courses to individual requirements.

 

Maintenance Contracts

  • 1, 2 or 3 year terms
  • on site or return to base
  • national & international cover available
  • choose your own bespoke maintenance programme
  • select a loan printer when necessary

 

Spare parts & Thermal Printheads

  • comprehensive range of thermal printer parts and printheads in stock
  • specialised parts available should you require them
  • ancillary parts including rewind units, keyboards, applicators, cutters and dispensers

 

Software support

We offer a full range of software products to fulfill your labelling and auto I.D. needs.

Experienced software technicians deliver the service you require:

  • general maintenance
  • upgrades, installations & training
  • technical support (on site or telephone)

 

Training Courses

  • wide range of courses (printer maintenance, software, barcoding, RFID and epc)
  • on site or at training centre
  • individual or group training
  • standard or bespoke

 

Cleaning kits

Do you want to maintain your printer’s reliabillity and performance?

  • We offer pre-saturated, disposable thermal printer cleaning cloths that will do just that!

By removing all dirt, ink, tape & adhesive residue they will safely and effectively:

  • improve print quality and legibility
  • increase output and machine life